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Yonkers Vending Co.

Refund & Returns Policy

Simple and transparent returns with a 30-day return window.

Last Updated: August 21, 2026

At Yonkers Vending Co., we want every customer to have a straightforward and reliable shopping experience.

30-Day Return Window

You have 30 days from the date of delivery to request a return.
Return requests submitted after the 30-day window may not be accepted.

To begin a return, please contact Yonkers Vending Co. within the 30-day period and provide your order information and reason for the return.

Return Conditions

To be eligible for a return, the product should generally:

  • Be within the 30-day return window.
  • Be returned in the condition in which it was received.
  • Include applicable accessories, components, and documentation when provided.
  • Be securely packaged to help prevent damage during return shipping.

Used or refurbished vending machines may have normal signs of previous use. Normal cosmetic wear that was disclosed in the product description is not considered a defect.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or different from what you ordered, please contact us as soon as possible.

We may request photographs, videos, or other information to help us evaluate the issue and determine the appropriate resolution.

Refunds

Once an eligible return is received and inspected, we will notify you whether the refund has been approved.

Approved refunds will generally be issued to the original payment method.

Original shipping charges and return shipping costs may be non-refundable unless the return is due to an error on our part or otherwise required by applicable law.

Order Cancellations

Cancellation requests should be submitted as soon as possible. Orders that have already been processed, prepared, customized, or shipped may not be eligible for cancellation. If an order can be canceled, any applicable refund will be processed according to the circumstances of the order.

How to Start a Return

Contact us with:

  • Your name and contact information
  • Order number
  • Product name
  • Reason for the return
  • Photos or other supporting information, when applicable

Please do not ship an item back without contacting us first and receiving return instructions.

Need Help With a Return?

Our team is here to help with your return or refund request.

Call:
+1-914-282-3773

Email:
Contact@yonkersvendingco.com

Address: 7 Healey Place, Yonkers, NY 10707

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